Mediation for Business, Workplace, School, & Community

The goal of civil mediation is to resolve conflicts without going through the cost, emotional toll and risk of a trial. This is accomplished by finding mutually agreed-upon solutions to seemingly intractable situations. An important by-product of the mediation process is that it allows the parties to determine the outcome, as opposed to a judge or jury. Civil Mediation is less expensive, less emotionally draining, and less time-consuming than trying to resolve contentious issues in court.

You can mediate whenever you have a dispute that could interfere with a business or personal relationship. For instance, businesses that have strategic alliances may use mediation to resolve differences that their contracts did not contemplate, or to separate amicably.

Mediation can also be an alternative to a civil lawsuit or arbitration for both businesses and individuals. Business or individuals who have begun a lawsuit can mediate at any time, in order to resolve the lawsuit.

At reasonable cost and with great success, businesses, organizations, individuals, government entities, attorneys and families engage in Mediation to build solutions for their situations.

While the goal may be resolution of the conflict, an additional significant result is often the education of the parties. Significant personal and organizational value is realized through gaining changed perspectives, new appreciation for differences, improved communication, a commitment to ongoing work, and newly enhanced relationships.

Mediation can be used to resolve disputes of many different types and in many settings.

Basic categories of mediation include:

  • Civil Lawsuit
  • Consumer
  • Discrimination
  • Eldercare
  • Environmental
  • Estate
  • Interpersonal
  • Landlord / Tenant
  • Nonprofit Organizations
  • School
  • Workplace

A survey of the Alternative Dispute Resolution field reveals that over the past 40 years, mediation has been most widely used in the following areas:

  • Business and Commercial
  • Labor Management
  • Product Liability
  • Public Policy
  • Employment
  • Construction
  • Environmental
  • Community
  • Divorce
  • Neighborhood (Survey results from: Shaw and Goldberg, Dispute Resolution Magazine, Spring 2010)

Mediating Conflicts within Organizations

It is very common for organizations to grind to a halt in one way or another because of inability to come to agreement on tough issues. Groups of people gather around a particular stance based on the values and interests they hold dear. But there are other groups who hold conflicting opinions. The common idea is that “someone must be wrong” and “my side must win at all cost.” This kind of positioning is nearly always damaging to the organization and to the cause around which they are gathered.

Whether the impasse is in a school, congregation, community organization, non-profit, or corporation – mediation is a superior alternative. The mediation process frees people to move away from holding stubbornly onto old positions in order to consider new paradigms and discover together alternative solutions that are workable for all parties.


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